Landscaping
May 2, 2025
By Collen
Starting a landscaping business involves many moving parts. However, one constant in your business proceedings is often a clear and strong contract.
It also has numerous advantages. For example, it sets expectations upfront, protects you and your business, and keeps projects running smoothly.
Attempting to draft it for the first time might seem tricky to even the most seasoned landscapers, but it doesn’t have to be. This article will ensure you know every professional landscaping contract's seven essential clauses.
Key Clauses to Strengthen Your Landscape Design Contracts
A firm landscape design contract isn't about adding legal jargon but making projects smoother for you and your clients. Adding the right clauses is key to understanding how to create a lawn care service contract that works for you.
Also, by including these key clauses, you can save time, avoid misunderstandings, and deliver a better experience from start to finish.
Let’s walk through the essentials:
Landscaping Services
Every landscape design contract should begin by clearly outlining the work agreed upon between your business and the client. This clause lays the foundation for the entire project by defining the services to be provided, including planning stages, design features, materials, and installations.
Real-World Example
Suppose a client hires you to enhance their backyard. Your contract should mention deliverables like: installing a stone walkway, planting native shrubs along the fence line, and setting up a drip irrigation system for the garden beds.
The more detailed and precise you are, the better. Try to avoid vague and broad terms like "install plants." Instead, specify quantities, types, and locations. If you are sourcing materials, include brand names or quality standards.
Benefit to Your Business
A well-defined services clause protects you from scope creep, a typical situation where a client asks for additional work you didn’t include in the original agreement. With everything spelled out, you can confidently refer to the contract when extra requests arise, ensuring the client compensates you for additional work.
Once you have clearly outlined the scope of work, the next step is to set expectations for the project's timing and duration.
Dates/Times/Duration
After outlining the landscaping services, your contract should clearly define the project's schedule. This clause covers the agreed start date, estimated completion date, and critical milestones.
It can also specify the hours your team will be on-site, which is especially important for residential clients with specific noise or access restrictions.
Real-World Example
If you're installing a new patio and garden beds, the contract might specify: "Patio installation to be completed by June 30, with planting completed within 10 days after finalizing the patio construction."
You can also divide larger projects into phases, such as grading, hardscaping, and planting, with target dates for each. Doing this will help spillovers and give you a timeline to stick to.
Benefit to Your Business
A clear timeline helps manage client expectations and keeps the project moving forward. It protects you from clients asking for last-minute extensions or expressing frustration over perceived delays. Well-defined dates also help you schedule future jobs more accurately and avoid costly overlaps.
With the project timeline set, the next step is to ensure you outline your payment clearly.
Full Cost/Deposit/Payment Terms
Your landscape design contract must include detailed payment terms and a clear project timeline. This clause should specify the total project cost, the deposit amount (if applicable), payment milestones tied to project phases, and deadlines for each payment.
If your business offers installment options, these should also be clearly defined here.
Real-World Example
Your contract could state: "Client agrees to pay a 30% deposit before project commencement, 40% upon completion of all hardscaping work, and the remaining 30% after final planting and project walkthrough."
You can also mention acceptable options here if you accept different payment methods, such as checks, bank transfers, or card payments.
Benefit to Your Business
Clear payment terms help protect your cash flow, ensuring you’re not funding client projects out of your pocket. By setting firm expectations upfront, they also prevent payment delays and misunderstandings. Linking payments to project milestones gives clients a natural incentive to keep projects moving forward.
After taking care of money matters, you can reassure your clients about the quality and longevity of your craft through guarantees and warranties.
Guarantees and Warranties
Every landscape design contract should include a guarantee and a warranty clause to build trust and set realistic expectations. This section outlines which parts of your work are covered by the warranty, how long the coverage lasts, and what conditions could void the guarantee.
It’s also the place to clearly state any exclusions so clients fully understand the warranty's limits.
Real-World Example
Your contract might include: "Installed sod has a 90-day warranty, provided the client follows the maintenance guidelines supplied at installation. Warranty excludes damage from drought, overwatering, or improper care."
Similarly, you might guarantee hardscape work like patios or retaining walls against structural defects for a set period, but not against natural wear and tear.
Benefit to Your Business
Guarantees and warranties build credibility with clients by showing you stand behind your work. At the same time, clear limits protect your business from unreasonable claims months or even years after you complete a client project. This clause also encourages clients to maintain the landscaping properly, reducing follow-up issues.
Even with strong guarantees, sometimes projects don't go as planned. That’s why it's crucial to outline clear cancellation and termination terms next.
Cancellation/Termination Terms
Even the best-planned landscaping projects can face unexpected changes. That’s why your contract should include a clear cancellation and termination clause.
This section explains how either party, i.e., your business or the client, can end the agreement, under what conditions, and what financial consequences might apply.
Notice Periods Example
"The client must provide at least 7 days’ written notice to cancel the contract before the scheduled start date."
Refund Conditions Example
"Deposits are partially refundable, minus the cost of any materials already purchased or custom work completed before cancellation."
You can also outline circumstances under which your business may cancel the contract, such as non-payment, unsafe work conditions, or repeated client delays.
Benefit to Your Business
Clear cancellation and refund terms protect you from losing money on last-minute project cancellations or unexpected client decisions. They ensure you can recover upfront expenses like ordered materials or prep work.
Hence, they keep your business financially secure even if a project falls through.
After cancellations, you must set clear limits on your responsibilities during the project to avoid misunderstandings and protect your business.
Limitation of Liabilities
No matter how carefully you plan a landscaping project, unexpected issues are always possible.
A limitation of liabilities clause outlines what your business agrees to be responsible for and what it does not cover. This section is key to managing client expectations and protecting your company from costly claims.
Real-World Example
"The contractor is not liable for project delays caused by extreme weather events, such as storms or floods."
You should also mention if your business carries general liability insurance to reassure clients further: "Our company maintains active general liability insurance to cover accidental property damage during project execution."
Benefit to Your Business
This clause limits the financial risk you take on with each project. It protects you from being held responsible for circumstances beyond your control, helping you avoid unexpected costs that could otherwise hurt your bottom line.
Finally, even with clear clauses in place, disputes can still arise. That’s why having a failsafe in your contract from the start is essential.
Complaints Procedure/Dispute Resolution
While a well-written contract undoubtedly helps prevent most misunderstandings, disputes can still happen. A complaints procedure and dispute resolution clause give you and your client a clear path to address concerns calmly and professionally.
Real-World Example
"If a dispute arises, both parties agree first to attempt resolution through a direct meeting. If unresolved, the dispute will proceed to professional mediation before either of the parties considers legal action."
You can also specify timelines for responding to complaints (such as within five business days) to demonstrate professionalism and commitment to customer service.
Benefit to Your Business
A structured resolution process reduces the risk of disputes escalating into costly legal battles. It also shows clients you’re serious about accountability and maintaining strong, respectful working relationships.
Stronger Contracts Equate to Better Projects
With the right clauses in place, you set clear expectations, safeguard your business, and deliver a smoother, more predictable experience for every client you work with.
These contracts don’t just protect you when something goes wrong. They also build trust from the start, making it easier to win new jobs, maintain positive relationships, and keep projects moving smoothly without unnecessary friction.
If you already have one, take 30 minutes today to review your standard contract. Carefully review each clause. If anything’s missing, update it; your future projects (and profits) will thank you.
Building strong agreements today means fewer problems, no payment delays, and a much stronger business tomorrow.
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David Eldridge
Co-Owner of Percy's Lawn Care and Son